Transparency chronicle

Our outcomes, published quarterly.

How many appeals we filed, how many we won, how much we saved our clients — and, when they matter, the ones we didn't win. Updated every quarter. Including the ugly numbers.

Median error: 7.6%

Based on 412 closed Indiana appeals

Q4 2025

Closed appeals between Oct 1 and Dec 31, 2025

1,217
Appeals filed

Across 37 Indiana counties

74.2%
Reduction rate

Appeals that reduced the assessment

$326
Median savings

Per successful appeal, annualized

47
Median days to decision

From filing to informal hearing outcome

By county

We report outcomes at the county level once we cross 50 closed appeals. Smaller counties are marked "coming Q2 2026".

CountyAppeals filedWin rateMedian savings
Marion20478%$412
Hamilton15682%$389
Allen8971%$298
Lake13265%$264
St. Joseph7174%$312
Remaining counties — coming Q2 2026 once sample size crosses 50 closed appeals

The lessons we learned

Some of these numbers are uncomfortable. They should be.

Where we underperformed last quarter

Multifamily parcels (>4 units) closed at a 58% reduction rate vs. 76% for single-family. We're sharpening the comp sourcing for that segment in Q1.

Counties where our methodology is weakest

Ohio and Switzerland counties have sample sizes under 30 closed appeals, which widens our error band. We're pausing new intake in those counties until the data density catches up.

What we changed in response to feedback

Every contingency-fee disclosure now appears 3× across the appeal flow (hero, mid-wizard, signature). This is a direct response to early-2025 feedback that fee placement felt buried.